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Email says I have messages waiting to be sent but there are…

Customer Question
Email says I have...

Email says I have messages waiting to be sent but there are none.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Windows email. But I submitted my question too soon. Windows last downloaded 10/17/17. It attempts to and is successful to 98%. Then it messages that the download can't be completed and proceeds to undo the 98% . I'm no techy but this seems to have affected how my pc performs. Files are now opened using Microsoft TWINUI?

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Browser

Technician's Assistant: What troubleshooting have you tried?

Wouldn't have a clue what to use.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My primary concern is the failure to update.

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
1/9/2018
Email technician: Kris Rodgers, IT Manager replied 6 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Category: Email
Satisfied Customers: 2,556
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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