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I need to recover my old email but I never had password and…

Customer Question
I need to recover...

I need to recover my old email but I never had password ***** when I asked I don't know what to entere

Technician's Assistant: Are you logged into your email account on any other devices?

No just from my computer

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't remember

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

My old email is***@******.***

Submitted: 6 months ago.Category: Email
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Answered in 4 minutes by:
1/9/2018
Email technician: Sean S., Computer Support Specialist replied 6 months ago
Sean S.
Sean S., Computer Support Specialist
Category: Email
Satisfied Customers: 1,372
Experience: 5+ years IT experience. A+, Net+, Security+ certified
Verified

Good morning/afternoon! My name is ***** ***** I look forward to helping you today!

Please let me know more about the issue so I can best assist you. Do you just want to get access to that gmail account again?

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Customer reply replied 6 months ago
to my old account
Email technician: Sean S., Computer Support Specialist replied 6 months ago

I'm happy to help fix this. You should have someone from customer service reaching out via e-mail or phone here shortly to confirm the remote connection service. I can fix it once that is confirmed

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Customer reply replied 6 months ago
Hi, I don't see any error. Can I call u
Email technician: Sean S., Computer Support Specialist replied 6 months ago

You'll need to reach out to customer service first. The error may be on their end. The number is ***** --> 1(###) ###-####/p>

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Email technician: Sean S., Computer Support Specialist replied 6 months ago

Let me know if you have any other concerns or questions about this and I'll be happy to help. Please also remember to rate my service using the stars when you get a chance. Thanks!

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Sean S.
Sean S.
Sean S., Computer Support Specialist
Category: Email
Satisfied Customers: 1,372
1,372 Satisfied Customers
Experience: 5+ years IT experience. A+, Net+, Security+ certified

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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