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Had to reset my laptop back to original. Lost my thunderbird…

Customer Question
Hello . had to...

Hello . had to reset my laptop back to original . Lost my thunderbird email

Technician's Assistant: Have you checked for the lost email in your Trash and Spam folders?

Have no email except Microsoft which doesn't work

Technician's Assistant: What email provider are you using (e.g. Gmail, Yahoo, etc.)?

Frontier with home page MSN

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

MY Internet provider is Frontier

Submitted: 8 months ago.Category: Email
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Answered in 5 minutes by:
1/9/2018
Email technician: John, Email Support Specialist replied 8 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 6,057
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
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Hello and welcome to justanswer.com.My name is***** will be assisting you today. Please give me a moment to review your question.

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Email technician: John, Email Support Specialist replied 8 months ago

Which is the email account you access using thunderbird email application ?

Which version of windows is installed in the PC.Is it Windows 7,windows 8, Windows 10?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

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Email technician: John, Email Support Specialist replied 8 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Email technician: John, Email Support Specialist replied 8 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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