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My Hotmail account was shut off on 17th of Dec. I have tried…

Customer Question
Hi. My Hotmail account...

Hi. My Hotmail account was shut off on 17th of Dec. I have tried to get it re-activated and still not going. I received and email back saying I would hear back in 24 hours but still nothing. Issue number following. We've received the recovery request for your Microsoft account***@******.***. Your issue number is: ###-##-####

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I did all that and I received the email with issue number

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just want my Hotmail account working asap. almost a month now with out email. very disappointing

Submitted: 6 months ago.Category: Email
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Answered in 2 hours by:
1/9/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,855
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Thanks for your question. Can you please clarify what issue number is? Where did you get it? Thanks.

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Customer reply replied 6 months ago
Hi. Everything is working now and thanks for your help.
Email technician: bbao, IT Consultant replied 6 months ago

Good to know that. Thanks for using JustAnswer.

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