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I have a serious problem sending mail to a particular group.

Customer Question
I have a serious...

I have a serious problem sending mail to a particular group. In the past I have been fable to compose an email, chose a group. Set up BCC, click and drag the names to sender and one click later the job is done. No I get this message that the size of the mail is too big. I now have to reduce the group to less than 10 people in order to send a message that is two sentences long.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

? I have a thunderbird ICON.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

NO. this problem just popped up. Very frustrating.

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: 4.1.1 ... temporary failure.
Answered in 2 hours by:
1/9/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,838
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

It is related to the bulk mail policy of your email provider. Please advise the provider's name and your email program (Thunderbird?) and the OS version please? Thanks.

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