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My husband has recently died and I am having trouble with my…

Customer Question
My husband has recently...

My husband has recently died and I am having trouble with my e mail, safari won't send the mail although sometimes one sneaks through but they say the passwords dont match. I have no idea what the safari password ***** it is not written anywhere

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

I am receiving an error sometimes but mostly they disappear

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

I have no idea my husband use to do all this I am hopeless

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have an ipad and two phones that share if that is important

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 hours by:
1/9/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

I am so sorry to know about your family and your email trouble, and will try my best to help you.

> I have no idea what the safari password ***** it is not written anywhere

If you are using a Mac computer, the passwords used for Safari are managed by an internal app named Key Chain. You may find it by searching for the word using Spotlight.

Ask Your Own Email Question
Customer reply replied 6 months ago
I opened spotlight and there was key chain there
Customer reply replied 6 months ago
no I will contact apple support
Email technician: bbao, IT Consultant replied 6 months ago

Good, please see here how retrieve your KeyChain passwords

https://www.engadget.com/2008/09/25/mac-101-retrieve-your-keychain-passwords/

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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