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I have put the number in that was sent to me to update my…

Customer Question
I have put the...

I have put the number in that was sent to me to update my Gmail 3 times & it keeps saying it's the wrong number. I have checked it every time. Very frustrating! Sandra

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On a tablet & I'm on my home computer now.

Technician's Assistant: What troubleshooting have you tried?

I'm going on 70. Don't know what to do to troubleshoot. I did what I was supposed to as instructed. There was no where else shown for me to "do" anything. I searched Google online & found you.

Technician's Assistant: The Email Technician will be able to walk you through that. Anything else you want the Email Expert to know before I connect you?

I don't know what else to say.

Submitted: 6 months ago.Category: Email
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Answered in 4 minutes by:
1/8/2018
Email technician: PC_Wizzard, Computer Enthusiast replied 6 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,070
Experience: Server, networking, desktop questions welcome.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Email technician: PC_Wizzard, Computer Enthusiast replied 6 months ago

What operating system do u use now?

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Customer reply replied 6 months ago
I have no clue. How do you securely connect to my device?
Email technician: PC_Wizzard, Computer Enthusiast replied 6 months ago

Please CLICK HERE and open/run the file

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Customer reply replied 6 months ago
Let me contact my son. I have no clue what to tell you. I will get back.
Email technician: PC_Wizzard, Computer Enthusiast replied 6 months ago

Ok no problem

All you need to do is to CLICK HERE and open the file and I will be connected

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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