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With Open Arms Healthcare Agency and i am trying to

Customer Question
Hello, my name is*****...

Hello, my name is***** with Open Arms Healthcare Agency and i am trying to log-in-to my email, i put my user ID and password ***** and it want accept it

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo0

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

On my through a web browers

Technician's Assistant: What troubleshooting have you tried?

I tried to reset my pass word but it keep telling me that it a invalid

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

When i open my email this morning it was working, after a while it went off and i cannot get it to pill back up i think that is all

Submitted: 6 months ago.Category: Email
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Answered in 3 hours by:
1/8/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,855
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> when i open my email this morning it was working,

> after a while it went off and i cannot get it to pill back up

Can you please show me a screenshot showing how you are checking the emails and/or error message you see when you "cannot get it to pill back up"? Thanks.

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