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I 'll try to open the old acnt but i forgot my password, i…

Customer Question
I 'll try to...

I 'll try to open the old acnt but i forgot my password

Technician's Assistant: Are you logged into your email account on any other devices?

I tried to open new acnt with johny Fekado but i want to remove this and go back to my old acnt

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes i have phone number

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Only that please

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 13 minutes by:
1/8/2018
Email technician: Viet - Email Tech, Computer Support Specialist replied 6 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 40,834
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Is it email account or something else?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 6 months ago

What's the make / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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