Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Cant access my windowslive email account address. Im trying…

Customer Question
Cant access my windowslive...

Cant access my windowslive email account address***@******.***

Technician's Assistant: Are you logged into your email account on any other devices?

Im trying to access form work station

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just how to access a pathway

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 16 minutes by:
1/7/2018
Email technician: Jess M., Computer Support Specialist replied 6 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Do you still remember the password ***** the email account?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Signed into my hotmail [email protected] on this device for
Hi signed into my hotmail [email protected] on this device for about 4 years & my s3 which has crashed . … read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
I have been locked out of my account for several days. Can
I have been locked out of my account for several days. Can you help me? … read more
Mr.Med
Mr.Med
1,188 satisfied customers
I cant reset my password, ive been trying for about a month
ive been trying for about a month now....i only used it for facebook.... … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
i forgot my password ***** I don't use my recovery email and
i forgot my password ***** I don't use my recovery email and cant remember the security question. how can I get acces to change the pasword… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Every time I try to login to my Hotmail account, it says someone
Every time I try to login to my Hotmail account, it says 'someone else might be using your account'. I believe it's been hacked. How do I recover my account?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
my hotmail account has been blocked cant verify need this account
my hotmail account has been blocked cant verify need this account as all important things on it… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
hi, my email account was changed or is incorrect for some odd
hi, my email account was changed or is incorrect for some odd reason. I've had it for so long so I was wondering if you could help me out by restoring it. I cant remember my security question because … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I forgot my password XXXXX the recovery options such as the
I forgot my password XXXXX the recovery options such as the email recovery and the cell phone code txt msg wont work because the email account is deleted and the phone number is XXXXX now?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have been locked out of my Hotmail account. They say that
I have been locked out of my Hotmail account. They say that someone else has been trying to use it. Now I have lost all my emails that I saved in there. How can they do this? I have tried to do the su… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I am locked out of my hot mail , wont take my password. Can
I am locked out of my hot mail , won't take my password. Can you help. Thanks Larry Barrett [email protected]… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Still cant seem to get my blocked email account to open done
Still cant seem to get my blocked email account to open done all the form filling more than 6 times said they need more information but dont have any more there is some important emails i need to get … read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor\u0027s Degree
43 satisfied customers
My windows live was hacked and i cant change the password,
My windows live was hacked and i cant change the password, filling out the forms to try and get the account back dosent work. Im pretty sure the account details were switched around cause the requeste… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
i cant answer enough questions to verify that my hotmail account
i cant answer enough questions to verify that my hotmail account is mine nobody will help me and i have pictures that i am unable to have resent… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
How do I unblock my hotmail account if the code email address
How do I unblock my hotmail account if the code email address is no longer active? I have the password XXXXX can see my name in the upper right but I cannot view my hotmail account and my sons email w… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
please help im having problems with my free hotmail account
please help im having problems with my free hotmail account its been blocked and i am unable to apply the code needed to acess the account. if their is a support service on your end it would be helpfu… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
For over a year I [email protected] now for the past
For over a year I [email protected] now for the past few days, I cant get in. I have no access too a second computer. I dont know which password XXXXX XXXXX used since it is only black dots, All I w… read more
Mike Taylor
Mike Taylor
44 satisfied customers
I forgot my new password XXXXX after much difficulty . I filled
I forgot my new password XXXXX after much difficulty . I filled out all the answers to the recover the password. When asked for e-mail address I could access I entered my new address. The messageI rec… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Why is my hotmail/windowslive account blocked? I do not have
Why is my hotmail/windowslive account blocked? I do not have a cell phone no. to add. Who and how do I contact someone about this?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x