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I have a gmail address which is. When I try to login, it…

Customer Question
Hi. I have a...

Hi. I have a gmail address which is***@******.***. When I try to login, it says it does not recognize this account. help please

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

When I typed the phone #, it said not on file. I put in my dad's email address and got recovery passcode. When I entered it, it said it did not recognize my email account?

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just how to access. I have my account address and passcode

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
are you there
Answered in 7 minutes by:
1/7/2018
Email technician: Kris Rodgers, IT Manager replied 6 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Category: Email
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