Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have problems with my account login info and need to

Customer Question
I have problems with...

I have problems with my account login info and need to correct/change to***@******.*** w/ password *****

Technician's Assistant: What exactly are you having trouble accessing?

All info & sited to change info

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

HP Envy 23 running windows 10

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I got a message a few days ago and am trying to get it straightened out- can you help me accomplish my state goal above before I lose my cool???

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I would prefer to talk one on one with a real live person

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Customer reply replied 4 months ago
I see I made a mistake in describing my issue- I need to update my Microsoft account info and don't know where to go to fix what needs fixing. I want to correct/change to***@******.*** from***@******.*** & use password ***** Please help me do that.
Customer reply replied 4 months ago
I am working on an HP Envy 23 with windows 10
Customer reply replied 4 months ago
my phone # is(###) ###-####- please call and walk me thru the process
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
I need to talk to a PERSON on The phone as I get confused by what you are asking and may need clarification - How long will I have to wait?? to get help??
Customer reply replied 4 months ago
Cancel my request & refund my $5 as you are way to slow in response- I will find help else
where!! a lot faster!! If I want to spend $$ for help my electronic guru will help more proficiently !!
Answered in 22 hours by:
1/8/2018
Email technician: syseng, Information Systems Professional replied 4 months ago
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 7,579
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting
Verified

Hello,

My name is ***** ***** my apologies for the delay.

Do you still need assistance?

Ask Your Own Email Question
Email technician: syseng, Information Systems Professional replied 4 months ago

Hello,

Do you still need assistance?

Ask Your Own Email Question
Was this answer helpful?
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can't get in my Yahoo account because I don't have the old
I can't get in my Yahoo account because I don't have the old phone number anymore or phone itself. Each time I try to sign in it says they'll send a code to the number which I don't have anymore. How … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
Trying to correct my email account now list an extension of
trying to correct my email account now list an extension of @lcsys.net an account that i had 15 years ago they went out of business at the death of the owner. was headquartered in Uniontown Pa. Have h… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
529 satisfied customers
I was just given a NEW email address I did not ask for. My
Hi Pearl, I was just given a NEW email address I did not ask for. My original email is [email protected] they just asigned … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
864 satisfied customers
I don't know my Gmail i lost all my pictures I had change my
I don't know my Gmail i lost all my pictures I had change my number.lost access to my to all my information. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
864 satisfied customers
How do I edit my yahoo profile? I have forgotten my
how do I edit my yahoo profile? JA: How do you usually access Yahoo? On a phone or tablet, or through a web browser? Customer: i have forgotten my password JA: Anything else you want the Email Expert … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
864 satisfied customers
My mane is Philip. I am a solicitor and the google search
my mane is Philip Wood. I am a solicitor and the google search gives my old addtress and phone number. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Whats the number. I need to personally talk with a
Whats the number. I need to personally talk with a representative. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
864 satisfied customers
Someone is using my gmail account or is mistakenly putting
Someone is using my gmail account or is mistakenly putting their information in that is close to my acct. they are ordering things that are ominous to my acct. I would like to talk with a person to di… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Have e-mail that att.n has been notified on Feb. to
Have e-mail that att.n has been notified on Feb. to discontinue service and they rquested my password.....is this for real....I have notr asked anyone to discontinue my att.n service... … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
864 satisfied customers
I have two email accounts. I do not have a phone for
I have two email accounts. I do not have a phone for recovering. I changed account passwords at the same time. One is the recovery address for the other but I cannot sign in to either one. Yahoo suppo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
I. I somehow opened another account and now have lost my
I somehow opened another account and now have lost my gmail address … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
864 satisfied customers
Previously I had a Gmail account. I am now unable to log in.
Previously I had a Gmail account. I am now unable to log in. I have tried numerous times, cannot remember previous log in ID or password. … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have changed phone numbers and due to the account key that
I have changed phone numbers and due to the account key that got set up on my yahoo account I can not get into my yahoo account to get it back on my new phone with new number. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Is there ab, is there any way i can get into my deceased
is there any way i can get into my deceased brothers email account. I am is executor to his will and for and need the information his account is with yahoo … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
864 satisfied customers
I am working in remote area of Notthern Territory,
I am working in remote area of Notthern Territory, Australia. email outgoing wont work. incoming works but very slow. Domain Service Provider (DSP?) did not answer. cant log into cpanel at DSP. need h… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I HAVE A NEW HP LAPTOP AND I FORGOT MY CODE TO OPEN THIS ??
I HAVE A NEW HP LAPTOP AND I FORGOT MY CODE TO OPEN THIS ?? HOW CAN I GET IT OPEN TO CHANGE MY PASS WORD ?… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
I upgraded to Windows 10 and now my Microsoft password
I upgraded to Windows 10 and now my Microsoft password ***** work. I changed the password ***** it still doesn't work. What can I do?… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
I had a man put his phone number to my account and he has
I had a man put his phone number to my account and he has he or they have missed with my account and change my username to Zoosk account and change my profile and the state that I am from the Hohsvill… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x