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Unable to send mesages. Use both gmail and yahoo. sure gmail…

Customer Question
Unable to send mesages ...

Unable to send mesages

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Use both gmail and yahoo. sure gmail has problem

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Through Thunderbird

Technician's Assistant: What troubleshooting have you tried?

Tried changing smpt settings but not sure what they should be

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Guess not. Changed Google password ***** I think got rid of that question, but now got 5.5.1 https://support.google.com/mail/?p=WantAuthError v15sm4469974ywv.4 - gs message

Submitted: 1 month ago.Category: Email
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Answered in 5 minutes by:
1/7/2018
Email technician: Kamil Anwar, Exchange & Email Consultant replied 1 month ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,276
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Ask Your Own Email Question
Email technician: Kamil Anwar, Exchange & Email Consultant replied 1 month ago

Are you able to login through the gmail.com site?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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