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I rest my Huawei phone back to factory settings and i now…

Customer Question
I rest my Huawei...

I rest my Huawei phone back to factory settings and i now cant long into my phone with out having details of my Google account that i never had on this phone

Technician's Assistant: What Huawei model do you have?

P10

Technician's Assistant: How long has this been going on with your Huawei phone? What have you tried so far?

I have tried all options to reset the phone and it keeps asking me for my google login details

Submitted: 6 months ago.Category: Email
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Answered in 18 minutes by:
1/7/2018
Email technician: Kris Rodgers, IT Manager replied 6 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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