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Because AT&T is no longer affiliated with yahoo saying they…

Customer Question
Because AT&T is no...

Because AT&T is no longer affiliated with yahoo saying they have merged accounts, I cannot access my emails. I have lost all my emails, contacts and every time I try to go to yahoo, I end up at

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I recently changed my cell phone number to my former home phone number and Yahoo only recognizes my old number.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I can't remember my yahoo password ***** I am not sure which name to***@******.*** or***@******.***

Submitted: 7 months ago.Category: Email
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Answered in 3 hours by:
1/7/2018
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,971
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Did you ever receive a notification email about this change including time and instructions?
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Customer reply replied 7 months ago
They notified me that they were going to change things but no instructions and no time was ever mentioned
Email technician: bbao, IT Consultant replied 7 months ago
As far as you remember, when did you see that email?
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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