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Unable to get emails from Verizon.net or gmail.com. No

Customer Question
Unable to get emails...

Unable to get emails from Verizon.net or gmail.com

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

No problem with intenet connection just slow. just got a new contract with Verizon and a new modem. Problem arise since then

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that I know of . no new software added

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yahoo tells my account is closed for safety reasons

Submitted: 7 months ago.Category: Email
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Answered in 8 minutes by:
1/7/2018
Email technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 7 months ago

Are you having this email issue on a Windows or a Mac computer, please?

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Customer reply replied 7 months ago
Windows
Email technician: Bryan, Computer Support Specialist replied 7 months ago

Sorry about the wait; can we go ahead with a secure remote session so that I can check the accounts now?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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