Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I loaded Outlook 2016 onto my PC. I need to transfer the…

Customer Question
I loaded Outlook 2016...

I loaded Outlook 2016 onto my PC. I need to transfer the contacts from Mozilla Thunderbird to Outlook 2016. I went on-line and found the way to do this, however at the very end of each try I got the 0X80040201 error message.

Technician's Assistant: Is your Outlook file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?

Many thanks for your help.

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Can't think of anything.

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 minutes by:
1/7/2018
Email technician: John, Email Support Specialist replied 7 months ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,949
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello and welcome to Justanswer.com site. My name is ***** ***** I will try my best to help you.

Could you please let me know how you tried to transfer the contacts also which version of windows is installed in the PC.Is it Windows 7, windows 8, Windows 10?

Thank you

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Email Question
Email technician: John, Email Support Specialist replied 7 months ago

Please answer my above questions so that i can help you better.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Email Question
Email technician: John, Email Support Specialist replied 7 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My computer is on its last legs. How can I save e-mail
My computer is on its last legs. How can I save e-mail addresses and messages that I want to save so I can reinstall on a new computer … read more
Sheri
Sheri
Bachelor\u0027s Degree
683 satisfied customers
We have been using Firefox & Thunderbird for many years and
We have been using Firefox & Thunderbird for many years and with Telstra as ISP for about 7 years. Just recently I have not been able to access email properly. Some comes through OK other not. I can n… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I just got a new pc and i backed up my thunderbird folder
i just got a new pc and i backed up my thunderbird folder with profiles and I reinstalled thunderbird on my new pc and copied the profiles file and folders; all my mailboxes are ok except for AOL whic… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I'm having trouble logging into my email account, can't
I'm having trouble logging into my email account, can't remember my old password. My brother talked me int to switching to Mozilla Thunderbird and I don't like it I wish to switch back to Microsoft ou… read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
43 satisfied customers
I have just had my mother board crash & swapped to a new
Hi , I have just had my mother board crash & swapped to a new unit & want to up load Microsoft Office Enterprise 2007 to the new PC … read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
Unable to connect to Yahoo server when trying to set up my
Unable to connect to Yahoo server when trying to set up my new Yahoo mail account in my Outlook 2010. Please help!… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I am moving from a Mac on Outlook 2011 with intermingled POP
I am moving from a Mac on Outlook 2011 with intermingled POP and IMAP accounts to a PC on 2016 - how do I do that without leaving out POP stuff or duplicating IMAP stuff?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I cannot get sign in with Mozilla firefox since they do not
I cannot get sign in with Mozilla firefox since they do not return a confirming email when I fill in my details. I am English, living in France. I've tried many times but no email is sent to***@******… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I have been using MS Outlook 2007. In last few months, I
I have been using MS Outlook 2007 for years. In last few months, I have been getting encryption errors on Receiving. Verizon claims they have not changed anything. I don't wish to upgrade to Office 20… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I wish to send a letter, on old fashioned PAPER, in an
I wish to send a letter, on old fashioned PAPER, in an ENVELOPE to Mozilla Thunderbird requesting just some use of a calendar attachment that is supposed to be included with Thunderbird c/w MS Windows… read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I have used Mozilla number of years and been very pleased. I
I have used Mozilla for a number of years and been very pleased. I have had a directory of my addresses to the left each time I wanted to forward an E-Mail. Now that has disappeared How can I get it b… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
In my outlook 7 my contacts folder is empty but when I create
In my outlook 7 my contacts folder is empty but when I create a new email and type a letter in the "to" line the contacts are there. How do I find them to export to a new computer?… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Hi, my previous computer, though not really an old one, does
Hi, my previous computer, though not really an old one, does not boot anymore (blue screen). Please see the history of correspondence I had on this subject with Freddy M.: http://www.justanswer.com/co… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Dear Sir/s/Madam: I began handling the computer less than
Dear Sir/s/Madam: I began handling the computer less than ten years ago. And a used Notebook I bought at that time, had the Mozilla Firefox and Thunderbird installed. It was at first, a little difficu… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I just installed System Mechanic Pro on my PC. Now I cannot
I just installed System Mechanic Pro on my PC. Now I cannot receive emails on Mozilla Thunderbird. I got this message: Live.mozillamessaging.com could not be found. I went to Windows Firewall and sele… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
Gmail. I have a little over 10,000 duplicate emails in my
Gmail. I have a little over 10,000 duplicate emails in my Sent Mail "folder". How do I get gmail to remove the duplicates? Also, when I do a search and the list of matching emails is displayed, I don'… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I have folders in my Outlook Express inbox on a PC. I want
I have folders in my Outlook Express inbox on a PC. I want to export the folders and the emails they contain to a Mac with Thunderbird installed. Any ideas?… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
How do I transfer (or copy) a contact list in Mozilla Thunderbird
How do I transfer (or copy) a contact list in Mozilla Thunderbird on an XP platform to Outlook on a new Win 7 computer?… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,347 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x