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I don't have an issue with email. Two others. For some

Customer Question
I don't have an...

I don't have an issue with email. Two others. For some reason I wasn't charged for a trip last night from Wellesley to Charlestown. Everything was fine. No reason for no charge. Also, I lost my phone on an earlier trip from Charlestown to Waban and can't reach the driver.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Last night from the phone I later lost

Technician's Assistant: What troubleshooting have you tried?

On the lost phone, I left my daughter's number to hopefully get in touch with the driver. I also have a land line, but didn't know if that would work. On the trip back to Charlestown, I can't figure out how to tell you that everything was fine and I expect to pay. The driver was terrific!

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I'm 88. So you will know better than I if all the necessary information is covered.

Submitted: 7 months ago.Category: Email
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Answered in 1 hour by:
1/7/2018
Email technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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