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I forgot my password for my gmail account & cannot see any…

Customer Question
Goodmorning I forgot my...

Goodmorning I forgot my password ***** my gmail account & cannot see any of my emails please help

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

This is a brand new phone I have I just really need my emails

Submitted: 8 months ago.Category: Email
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Answered in 1 hour by:
1/7/2018
Email technician: Kris Rodgers, IT Manager replied 8 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Email
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 8 months ago
I just got a new phone last Saturday & realized I had to set up my email account to get my emails but I forgot my password & been making several attempts to recover it but nothing is working ��
Customer reply replied 8 months ago
I just paid $5 for this now there’s another fee? Ok if I pay this am I guaranteed to get my emails & the password!
Email technician: Kris Rodgers, IT Manager replied 8 months ago

The service is not $5.00 and you have been charged more than that.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team and once you're happy, let me know and we can continue.
Regards
Kris

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Customer reply replied 8 months ago
No thank you!
Email technician: Kris Rodgers, IT Manager replied 8 months ago

I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team and once you're happy, let me know and we can continue.
Regards
Kris

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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