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I no longer have access to the phone number or email address…

Customer Question
I no longer have...

I no longer have access to the phone number or email address associated org account

Technician's Assistant: Are you logged into your email account on any other devices?

Not that I kno of no

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes but the phone number I no longer have access to I have a new number

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don’t have access to the back up email on account but I have a new number and new backup email

Submitted: 6 months ago.Category: Email
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Answered in 2 hours by:
1/7/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,854
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> I don’t have access to the back up email on account but I have a new number and new backup email

So what do you need from us for now please? Reset the back up email address? What is it please?

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Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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