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It’s my husbands email account.. he changed his phone and…

Customer Question
It’s my husbands email...

It’s my husbands email account.. he changed his phone and forgot his password ***** we used my email to send code to and when entered it said it can’t verify it

Technician's Assistant: Are you logged into your email account on any other devices?

No .. I am on my iPad now.. and he was using the lap top

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

His phone number changed

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

We want to use my we want his account phone number updated so he can receive a code himself to reset his password

Submitted: 6 months ago.Category: Email
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Answered in 1 hour by:
1/7/2018
Email technician: Aparna Indresh,
 replied 6 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 6 months ago

May I know who is your email provider for example Gmail, Yahoo?

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