Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have no email, don’t know password, and I don’t think I…

Customer Question
I have no email...

I have no email, don’t know password, and I don’t think I have a correct phone number on account.***@******.***

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Att.net

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Tablet or phone

Technician's Assistant: What troubleshooting have you tried?

I don’t have any email so not much

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Do you need any personal info name address etc.

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 hours by:
1/7/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,808
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

If your account moved to Yahoo from ATT, you may try resetting the password ***** ATT side, especially if you are still their users of any ATT services.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
We don't know what our email and password is? Gmail. Phone.
We are trying to clear the phone back but we can't get the information off the phone. Don't know gmail account or password. We have been trying for three days. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I forgot my password. Phone and iPad. I don't think so, had
I forgot my password. JA: Are you logged into your email account on any other devices? Customer: Yes, phone and iPad JA: Do you have security questions or a phone number on file to help reset your pas… read more
John Castle
John Castle
BSC in Computing Network Management and Design
138 satisfied customers
I can get to my gmail account by my cell but I can not get
I can get to my gmail account by my cell but I can not get to my gmail account by computer because I forgot my password ***** I see to option to get from google by my last phone number such I don't ha… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Outgoing mail is not going. What can I do? I don't remember
Outgoing mail is not going. What can I do? I don't remember password. … read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
Want to add another email address to my account. The
The provider is frontier but its a att address. Frontier could not help me. … read more
Harry
Harry
2,035 satisfied customers
I forgot my gmail account to get into my tablet. No I don't
Hi my name is ***** ***** I forgot my gmail account to get into my tablet … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
My gmail is gonna be terminated and I don't want that I want
My gmail is gonna be terminated and I don't want that I want to keep my gmail … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
I messed up my e mail address and password. G mail. Tablet
Tried to change everything but it didn't work. Is there any way to start all over. I just bought this pad yesterday … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I moved in Nov and I do not have my old cellphone that is
Hi I moved in Nov and I do not have my old cellphone that is where google is sending all of my log in info so I can't get in to test or as access any of my info Please help … read more
bbao
bbao
IT Consultant
1,808 satisfied customers
I am getting ugly messages from a person accusing me of
Hi, I am getting ugly messages from a person accusing me of using and going into their gmail account. Has said they will get a lawyer if it continues. Could you please help me … read more
bbao
bbao
IT Consultant
1,808 satisfied customers
Someone hack/hijacked my @att.net email account and sent out
someone hack/hijacked my @att.net email account and sent out a false money request using my @att.net name with all replies going to 2 different @Hotmail.com accounts … read more
bbao
bbao
IT Consultant
1,808 satisfied customers
My email account has been blocked. I try different
Just on my phone.... I got all my accounts link to this email. Facebook,instagram etc... I'm always logon that's why I don't remember my password. Is been years since the last time I sing off from it … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My wife's gmail will not let her in. Should we use her
My wife's gmail will not let her in. Should we use her device to talk to you. … read more
bbao
bbao
IT Consultant
1,808 satisfied customers
I forgot my password, I wish to reset it, but the only place
I forgot my password, I wish to reset it, but the only place I can access my email is a mobile device, and “my account” does NOT appear at the top of the page on any of my mobile devices when I log it… read more
bbao
bbao
IT Consultant
1,808 satisfied customers
Password for email account I don't have. Gmail. All. I'm out
I'm out if town and want to use the gmail account I have but can't rember it … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
My husband is 87 and he lost the paper he had his att.net
My husband is 87 and he lost the paper he had his att.net sign on and password-we kept trying and got locked out can you help us-all his medical info is mostly in his email account-we contacted att.ne… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I had Oops! Sorry! I have an att.net email account thru
I have an att.net email account thru yahoo. However, that email has been deleted somehow & a new email was made that is a yahoo.com email address. I did not do these functions & I cannot get my old email address back & installed on my IPhone/IPad. Do you know how I can get my old email address back & reinstalled? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
It's not my email. I'm hoping to set up an Gmail address for
It's not my email. I'm hoping to set up an Gmail address for a non-profit organization which I belong to. Do I use the personal set-up or ??? If it's the personal Gmail, do I put a person's birth date… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x