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Someone is hacking my office 365 mail and sending everyone…

Customer Question
Someone is hacking my...

Someone is hacking my office 365 mail and sending everyone in my contacts emails and i have no way to shut it down

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook Nebraska wesleyan university i am a student there

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Both, my phone and on the web

Technician's Assistant: What troubleshooting have you tried?

I tried blocking the emails that i was getting but I dont think that is working

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I do not think so

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
1/6/2018
Email technician: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 6 months ago

Are you still able to access the email account now? If so, did you change your password ***** well?

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Email technician: Bryan, Computer Support Specialist replied 6 months ago

OK, did emails continue to get sent out from your side after changing the password ***** well? If so, are you seeing these emails in your SENT folder now?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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