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My yahoo mail is telling me that the user name of password…

Customer Question
My yahoo mail is...

My yahoo mail is telling me that the user name of password ***** yahoo is incorrect. I go to settings and reenter password. Then it tells me that it noticed some unusual account activity and to verify that it's really me signing in to this account. but it has an email that I do not recognized. what can I do?

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

I have a desktop, an ipad and my iphone. but they all give me same error.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes. but the phone number was probably an old cell phone #. i could probably answer the security questions but i don't get that option.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That's all

Submitted: 7 months ago.Category: Email
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Answered in 3 hours by:
1/6/2018
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,976
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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Hi There. I am Bing and I look forward to helping you with your issue today. Please first let me review your question. Thanks.

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Email technician: bbao, IT Consultant replied 7 months ago

Sorry for replaying late.

> but they all give me same error.

What is the exact error message please? I mean the exact wording. Thanks.

As far as you remember, did you recently change the password? If not, when and where did you sign on successfully?

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