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I keep getting a message on my I6s phone that I cannot get…

Customer Question
I keep getting a...

I keep getting a message on my I6s phone that I cannot get mail. The user name or password ***** "pop.juno.com" is incorrect. What should I do?

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I don't know. How do I tell?

Technician's Assistant: The Email Technician will be able to walk you through that. Are there any antivirus or firewall settings that could block you from receiving mail?

No

Submitted: 7 months ago.Category: Email
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Answered in 3 hours by:
1/6/2018
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,978
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Hi There. I am Bing and I look forward to helping you with your issue today. Please first let me review your question. Thanks.

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Email technician: bbao, IT Consultant replied 7 months ago

> The user name or password ***** "pop.juno.com" is incorrect.

Please verify your password ***** HERE.

Please let me know if you can access your email from the web portal. If forgot the password, please reset it from the web portal.

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Category: Email
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