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I had a prior gmail account and forgot the pass code or

Customer Question
I had a prior...

I had a prior gmail account and forgot the pass code or maybe both.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No. I'm not logged in at all

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I thought it was***@******.*** I've changed phone numbers but try. (###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I thought my password ***** Angel12

Submitted: 6 months ago.Category: Email
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Answered in 7 minutes by:
1/6/2018
Email technician: Aparna Indresh,
 replied 6 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 6 months ago

It sounds like you are unable to access your Gmail account may I know since how long you haven't accessed your Gmail account?

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Customer reply replied 6 months ago
I'm sorry I'm just now getting back to you. I had a few errands to run. It's been at least 6 months. Our computer was hit by several viruses and locked up. We had it fixed about a month ago. But I have forgotten either the long in name or password ***** both. I thought it was***@******.***, password ***** There's emails I'd like to get off of the account.
Email technician: Aparna Indresh,
 replied 6 months ago

Thanks for the information let me check for the password ***** option from my side.

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Customer reply replied 6 months ago
No thank you,
Email technician: Aparna Indresh,
 replied 6 months ago

May I know if you wish to continue with me?

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Customer reply replied 6 months ago
No I'll just forget it. There were a few emails I wanted to retrieve but not worth the additional money. Thank you for your help
Email technician: Aparna Indresh,
 replied 6 months ago

Thank you for your time please reach out to us if you need any technical assistance.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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