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My outlook keeps asking for my password for the

Customer Question
My outlook keeps asking...

My outlook keeps asking for my password ***** the smtp.gmail.com server but it won't take my password.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I just reset it but i'm not sure about security questions. if it's mother's maiden name it's kemper

Submitted: 6 months ago.Category: Email
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Answered in 9 minutes by:
1/6/2018
Email technician: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 6 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 6 months ago
no, just tell me what to do to fix it
Email technician: Cody, Senior Systems Administrator replied 6 months ago

what email program are you using?

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Category: Email
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