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Happy New Year I just ordered something online and it took…

Customer Question
Hi good morning Happy...

Hi good morning Happy New Year I just ordered something online and it took my card and my email but did not ask me for my address why

Technician's Assistant: Thanks. Same to you!

I don't know I just ordered something online and it didn't request my address it just took my card and my email address and it approved

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Phone

Technician's Assistant: What troubleshooting have you tried?

Haven't

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

The only thing is can I cancel it I mean it's legit it was a book

Submitted: 7 months ago.Category: Email
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Answered in 42 minutes by:
1/6/2018
Email technician: Kraig, Computer Support Specialist replied 7 months ago
Kraig
Kraig, Computer Support Specialist
Category: Email
Satisfied Customers: 625
Experience: Using and troubleshooting email problems for many years.
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Email technician: Kraig, Computer Support Specialist replied 7 months ago

In order for me to help you best, ***** ***** you clarify if you ordered a book or an ebook?

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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