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My saved e-mail is suddenly missing. Yahoo. Work station…

Customer Question
My saved e-mail is...

My saved e-mail is suddenly missing

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Work station home computer

Technician's Assistant: What troubleshooting have you tried?

I tried restoring to an earlier date ,but it was unsuccessful because of anti-virus program

Submitted: 4 months ago.Category: Email
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Answered in 5 minutes by:
1/6/2018
Email technician: RussellA, Information Systems Manager replied 4 months ago
RussellA
RussellA, Information Systems Manager
Category: Email
Satisfied Customers: 275
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.
Verified

Recover lost or deleted emails

If any of your emails have been deleted or gone missing in the last 7 days, you can submit a restore request and we’ll do everything we can to try to recover your lost messages.

  • Restore requests can't be cancelled.
  • Restorations aren't always successful.
  • Messages can only be restored if lost or deleted in the last 7 days.
  • Successfully recovered messages are added back to the same folder they were in during the time frame you pick to restore to. Check your Trash folder if you can't find them after the restoration is complete.

From a desktop or laptop computer, submit your request: https://help.yahoo.com/kb/SLN2552.html

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Email technician: RussellA, Information Systems Manager replied 4 months ago

I hope these steps help you in rectifying your issue. If you are satisfied please mark this as answered so I can get compensated for my time, or if you have any further questions, please don't hesitate to open another query directly with me.

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RussellA
RussellA
RussellA, Information Systems Manager
Category: Email
Satisfied Customers: 275
275 Satisfied Customers
Experience: 20 Years of Experience, 14 Years in Corporate America, 2010 Engineering Excellence Award.

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