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I can't figure out how to set up the names and email

Customer Question
I can't figure out...

I can't figure out how to set up the names and email addresses. I tried one and it went away. Don't know how to save it.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

I suppose a web browser. Not sure.

Technician's Assistant: What troubleshooting have you tried?

I just set up a new email account and wanted to add the names of all the people I keep in touch with.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don't know what I'm doing and I'm sorry I can't figure these things out.

Submitted: 7 months ago.Category: Email
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Answered in 11 minutes by:
1/6/2018
Email technician: UranMail, Network Administrator replied 7 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,411
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
May I connect to your computer securely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it right on your screen

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Email technician: UranMail, Network Administrator replied 7 months ago

Hello again, didn't hear back from you...
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Waiting for your reply.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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