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I am trying to import outlook pst files from a pop folder to…

Customer Question
I am trying to...

I am trying to import outlook pst files from a pop folder to imap & am experiencing difficulties. Sever pst files show up

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Mostly on pc

Technician's Assistant: What troubleshooting have you tried?

I have read several articles and most say that using import usualy ends up with corrupt pst files. Outlook 7 by the way

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have just set up a new gmail account in outlook and am trying to copy several folders from the old pop account to the new gmail imap account. I have tried doing it 1 folder at a time but that seems to cause issues also. It looks to me like an import which would save the folder hierarchy would be a better way to go. Once I get all of this working correctly i would like to get rid of the opld pop account alltogether.

Submitted: 8 months ago.Category: Email
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Customer reply replied 8 months ago
I am being called away on an emergency. Can I continue this tomorrow?
Answered in 15 minutes by:
1/6/2018
Email technician: Cody, Senior Systems Administrator replied 8 months ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,303
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 8 months ago

yes we can continue tomorrow

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Email technician: Cody, Senior Systems Administrator replied 8 months ago

are you needing help with this still?

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