Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I just ordered pc matic. Supposely sent to my email. Unable…

Customer Question
I just ordered pc...

I just ordered pc matic. Supposely sent to my email. Unable to get my e-mail. How can I down load this program?

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Could be outlook

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I do Not know

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 8 minutes by:
1/6/2018
Email technician: UranMail, Network Administrator replied 6 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,286
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 6 months ago

you can re-download it here: https://www.pcmatic.com/consumer/

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 6 months ago

and here is the link to direct download of file: https://pcpitstop.com/store/get.asp?prd=pcmatic&aff=0002

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 6 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask UranMail Your Own Question
UranMail
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,286
1,286 Satisfied Customers
Experience: Network and System Administrator, IT Consultant

UranMail is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I am receiving many JUNK emails was wondering if there is
I am receiving many JUNK emails was wondering if there is anything that can be done to limit these? In the last 3 days I have received approximately 50. … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
Old pc crashed, bought new, some PCmatic left, or not? I
old pc crashed, bought new, some PCmatic left, or not? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I just bought a new HP laptop and am setting it up. Using
I just bought a new HP laptop and am setting it up. Using the HP assistant. I unfortunately don't remember my outlook mail account password ********@******.***. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I cannot get my Microsoft outlook 2016 on my new computer to
I cannot get my Microsoft outlook 2016 on my new computer to sync with my att.net email. I transferred the old email outlook.pst file from my broken pc to my new pc, and the file opens so I can see in… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
Can't get it to load on my HP computer. Fine I'm on it now.
I thought I was suppose to you Yahoo, unaure of 2nd question … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Since the last updates, we have had trouble loading and
Since the last updates, we have had trouble loading and downloading. … read more
Cris
Cris
60 satisfied customers
My system cras. My system went down and I lost pcmatic I
my system went down and I lost pcmatic I have been trying to down load it a new but cannot. license key mcho-4185608 … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
On Saturday, September 16 at 12:17PM I did a personalized
On Saturday, September 16 at 12:17PM I did a personalized mass mailing to about 400 of my customers using the MS Word and Outlook . According to my Outlook ‘SENT' folder: • 41 were sent at 12:17 • 59 … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
A couple of nights ago I ordered through my computer an
A couple of nights ago I ordered through my computer an ALPHA IMMERSION/erictile dysfunction program order # 8x2tgb8e through this web site. I used a Visa credit card that was approved. I was unable t… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I am unable to send messages from windows live mail error
I am unable to send messages from windows live mail error message0x8CCC0003 … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I down loaded a new version of AVG protection and now I am
I down loaded a new version of AVG protection and now I am unable to open my Thunderbird app. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I am sure i have a virus i do not have pc matic and i want
hello i am sure i have a virus i do not have pc matic and i want to know if i buy your service can you remove and then protect me from any virus i have now or will get? … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I use Outlook 2013 on a Surface RT to download email from
I use Outlook 2013 on a Surface RT to download email from Comcast's mail server. I had Auto Archive turned off but somehow in the last few days (possibly with a Microsoft upgrade) auto archive was act… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
I have to use outlook e-mail 4 mo contract job. I sent an
I have to use outlook e-mail for a 4 mo contract job. I sent an e-mail to a wrong address, and now, I cannot figure out how to re-open it from my "sent mail" folder and forward it to the correct e-mai… read more
Cody
Cody
Computer Science
2,387 satisfied customers
Ive just switched fromTalkTalk(Tiscali) to VirginMedia and
I've just switched fromTalkTalk(Tiscali) to VirginMedia and have added this account to Windows LiveMail 2011 on my PC (running Windows 7). My plan to close the Tiscali a/c once all my contacts have be… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I am unable to send e-mail from Outlook 2010. Keep getting
I am unable to send e-mail from Outlook 2010. Keep getting errors such as SMTPatt.yahoo.com can not be found etc.… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
e-mail access - Ive had to change my pc total tower. An
e-mail access - I've had to change my pc total tower. An e-mail file was copied across by the tech's at the retailer, but I can't find an icon or other access into Outlook.… read more
Mike6708
Mike6708
Enrolled in associates degree
579 satisfied customers
I have received an Email saying an Email was sent to me on
I have received an Email saying an Email was sent to me on a certain date in the middle of September 2011 with a copy of it enclosed. I'm sure I never received it & since it involves a large refund it… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x