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I cant get into my gmail account. my phone was stolen and i…

Customer Question
I cant get into...

I cant get into my gmail account. my phone was stolen and i cant remember my password.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes they were hacked into or changed when my phone was stolen yes they were hacked into or changed when my phone was stolen

Submitted: 6 months ago.Category: Email
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Answered in 5 hours by:
1/6/2018
Email technician: Josh, Computer Enthusiast replied 6 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,926
Experience: Email expert with over 5 years experience
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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