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I can not remember password for email address that I need to…

Customer Question
I can not remember...

I can not remember password ***** email address that I need to keep. I have did all the steps still having trouble.

Technician's Assistant: Are you logged into your email account on any other devices?

Yes ....

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Some answers to some questions had email address for 10+ years

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Forgot password ***** recovery email address too. so I am stuck.

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
I have made payment. Awaiting assistance.
Answered in 1 hour by:
1/5/2018
Email technician: Karthik Nagarajan, Computer Engineer replied 6 months ago
Karthik Nagarajan
Karthik Nagarajan, Computer Engineer
Category: Email
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Karthik Nagarajan, Computer Engineer replied 6 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the Email address? So that we can go ahead and check what are the reset option available.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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