Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

How do I get rid of my mail permanently? I send it to trash…

Customer Question
How do I get...

How do I get rid of my mail permanently? I send it to trash and it keeps coming back.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

G mail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On my i pad

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 hours by:
1/5/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,816
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Hello, can I know how did you send the emails to the Trash folder? When accessing Gmail via web using a browser? Or when using an email program such as Outlook or Mail app of the OS? Please clarify. Thanks.

Ask Your Own Email Question
Customer reply replied 6 months ago
Accessing the web using browser
Email technician: bbao, IT Consultant replied 6 months ago

Then it sounds like you got some filters in use, which detects the change in your Trash folder and put them back. Are you able to check the Gmail filter as per the instructions below?

Please check the Edit or delete filters section. Thanks.

https://support.google.com/mail/answer/6579?hl=en

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask bbao Your Own Question
bbao
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,816
1,816 Satisfied Customers
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP

bbao is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have 100s of messages in my trash and want to get rid of
Hi, I have 100s of messages in my trash and want to get rid of them permanently. How can I do that? Thanks, ***** ********@******.*** … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I currently have a g mail address to receive e mail on my I
I currently have a g mail address to receive e mail on my I phone. I just purchased a new I Pad and set up the connection to wireless at home. I am trying to set up e mail on my I pad but Google doesn… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
When I delete an E Mail, does any trace of it remain in the
When I delete an E Mail, does any trace of it remain in the computer? … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I do not want my e mail on my phone. G mail. Apple I Pad and
I tried to take g mail (google) off my phone and it warned me it would remove everything. … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I permanently trashed a few emails I wanted to keep. How can
I permanently trashed a few emails I wanted to keep. How can I get those back? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
When I try to delete my emais in my inbox, trash allmail
when I try to delete my emais in my inbox, trash allmail ect. they come right back. … read more
Cody
Cody
Computer Science
2,387 satisfied customers
How would I get emails from my thrash? Gmail, iPad or
Nothing . Just to let you know the emails are from 6 months … read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
Some how I deleted it all...and it was in the trash can,
some how I deleted it all...and it was in the trash can … read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
I turned on my computer to check my g mail. I cleared my
I turned on my computer to check my g mail. I cleared my spam and deleted. I clicked on trash to delete and i deleted trash and everything in my in box deleted. Help… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,939 satisfied customers
My brother accidentally deleted my e-mails off my I-pad(he
My brother accidentally deleted my e-mails off my I-pad(he was setting up his I-phone with my info because he was sending me his phone because he got a new one)+he is more tech minded the me+thought h… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I cannot get rid of recurring junk/trash emails in my Gmail
I cannot get rid of recurring junk/trash emails in my Gmail [email protected] Would you please remove them. Thank you. Menes Pierre-Pierre… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have had this account for a long time and just noticed at
I have had this account for a long time and just noticed at the bottom of the screen there is another gmail listed and shows over 6200 emails. I have tried to remove this (delete) over 4 times now and… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I need help learning to permanetly delete some e-mails from
I need help learning to permanetly delete some e-mails from my g-mail account on my laptop and from my phone...can you help?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Can you restore old (for example, 6 months to 1 year or longer)
Can you restore old (for example, 6 months to 1 year or longer) permanently deleted emails from hotmail? I know some servers keep a back-up for a limited period of time. Does hotmail keep a back-up? I… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Every message that comes into my Gmail account is automatically
Every message that comes into my Gmail account is automatically archived in All Mail. I have more than 8000 messages and can't get rid of any of them. How can I delete the whole list except for a very… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
With the new (theoretically improved) g-mail format, the "trash/delete"
With the new (theoretically improved) g-mail format, the "trash/delete" buttons for the inbox and Spam are in different places at the top of the page. I have found this very difficult to adjust to. My… read more
John Iacono
John Iacono
Managing network engineer
Bachelor
265 satisfied customers
I lost my I pad and it has my g mail account on it how do I
I lost my I pad and it has my g mail account on it how do I stop whoever has it from using my g mail account?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have had an I MAC for two months and I cannot delete any
I have had an I MAC for two months and I cannot delete any mail from the Gmail "ALL MAIL" folder no matter what I've tried. I delete to TRASH then erase or delete from trash and within an hour or so a… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x