Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I got a new computer and could not remember my msn.com

Customer Question
I got a new...

I got a new computer and could not remember my msn.com password ***** I tried to change it on my old computer. Now I can't get emails on my old computer and am unable to transfer emails to my new computer. Pam Andersen email address: ***@******.***

Technician's Assistant: When were you last able to use your Com?

December 25th

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No as I don't know how to contact them. Remember that I have no email services so I would need a phone number.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Not that I can think of?

Submitted: 7 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 hours by:
1/5/2018
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,984
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Hello, this is Bing to help there. Please let me take a while to review the question and clarify the requirements. Thank you.
Ask Your Own Email Question
Email technician: bbao, IT Consultant replied 7 months ago

Can I first confirm if you actually changed the password ***** your MSN email account? If yes, please advise how you did it and if you receive or sent out any emails after changing the password.

Please also advise how you access the MSN emails? Via web using a browser, or using an email program such as Outlook or Thunderbird? Thanks for your clarification.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Been trying to retrieve a previous email. I don't remember
Been trying to retrieve a previous email. I don't remember the password, but don't have the cell phone numbers they want to send the verification to. Are you able to help me? … read more
bbao
bbao
IT Consultant
1,984 satisfied customers
Can't remember passcode for my email address. Mr phone
Can't remember passcode for my email address JA: Are you logged into your email account on any other devices? Customer: No JA: Do you have security questions or a phone number on file to help reset yo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Oh boy where do I start? I have a mess. I need to change my
oh boy where do I start? I have a mess. I need to change my password ***** my google account. However, I can't get help because my phone number has changed so I can't get the verification code needed … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cannot remember my password for my yahoo email address
I cannot remember my password ***** my yahoo email address which I have been unable to access for many years now as I do not have a recovery email address and my existing phone number has changed. Can… read more
bbao
bbao
IT Consultant
1,984 satisfied customers
I HAVE FORGOTTEN MY PASSWORD WITH MY GMAIL ACCOUNT AND I
I HAVE FORGOTTEN MY PASSWORD ***** MY GMAIL ACCOUNT AND I STARTED LAST NIGHT TO GET ANOTHER EMAIL ACCOUNT AND A NEW PASSWORD. HOW DO I HAVE ALL OF MY CONTACTS AND OLD EMAILS TRANSFER OVER TO MY NEW AC… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I can't get into my e-mail can't get password i selected to
i can't get into my e-mail can't get password ***** selected to work and my contact phone number is ***** … read more
Mr.Med
Mr.Med
1,225 satisfied customers
I had an account " *****@******.***" but have not used it
I had an account " *****@******.***" but have not used it in over 4 years. However, a lot of my music and applications were attached to that account. I cannot remember the password. When I tried to lo… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I forgot my password XXXXX gmail and my phone number has changed.
I forgot my password XXXXX gmail and my phone number has changed. How can I get into my gmail account?… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
I signed into google and I think my gmail address has changed.
I signed into google and I think my gmail address has changed. I want my old gmail address but I can't sign in because I don't remember the password. A lot of important contacts have the old gmail add… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
My mother is 88. Somebody worked on her computer and wiped
My mother is 88. Somebody worked on her computer and wiped out all her data. She had her Google password XXXXX on the sign-on window. It is now gone and she can't remember her Google password, which m… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I had my [email protected] Had to change it to [email protected]
I had my***@******.***. Had to change it to***@******.*** How can I transfer my old favorites and mail to the***@******.*** account. If I can't transfer it how can I open it to view? Thank You… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I had a computer malfunction,got it restarted but could not
I had a computer malfunction,got it restarted but could not access my hotmail and was instructed that I had to reset up my email account. It would not accept my former email address til I changed my a… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
By accident I tossed my book with all my passwords. I was
By accident I tossed my book with all my passwords. I was unable to access my gmail email account without the Pw. I got a new google account with a new gmail. New gmail [email protected], my old one wa… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
My Hotmail acct. was hacked and is now in Arabic. The Password
My Hotmail acct. was hacked and is now in Arabic. The Password XXXXX system that they sent to me was tried twice but not working. The boxes on the Hotmail page I'm directed to has one box on the first… read more
Frederick S
Frederick S
Computer Specialist
High School or GED
701 satisfied customers
I had to change my e-mail from MSN to Verizon. I need to retrieve
I had to change my e-mail from MSN to Verizon. I need to retrieve my e-mail, and would think you could forward them to my new e-mail which is:[email protected]… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I switched from msn.com to hotmail.com mail. Icannot find my
I switched from msn.com to hotmail.com mail. Icannot find my msn list of out going mail numbers. My msn.com address was***@******.***. My new hotmail address is***@******.***. Can I recover my msn lis… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My husband created our gmail email account several years
My husband created our gmail email account several years ago. I recently purchased a new computer and am unable to set up the email account because he passed away and I do not have his password. How c… read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
I think my hotmail account has been hacked, I cant get into
I think my hotmail account has been hacked, I can't get into it , I've been trying the reset password XXXXX but being in Australia they won't text a link to my phone, I've created a second address as … read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,630 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x