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I can't get into my late husband's Gmail account because I…

Customer Question
I can't get into...

I can't get into my late husband's Gmail account because I don't know the password. His email address was***@******.***. Please help

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No but I can be.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I do not need to reset a password. I need to get into my late husband's gmail account and I don't have the password. His email address is***@******.***.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

You an send the password ***** my account:***@******.***. Thank you

Submitted: 7 months ago.Category: Email
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Answered in 1 minute by:
1/5/2018
Email technician: Chris L., Support Specialist replied 7 months ago
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,826
Experience: Certified Email Expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. I am very sorry to hear about the loss of your husband.

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Email technician: Chris L., Support Specialist replied 7 months ago

For security reasons in order to obtain the data in this account you will need to fill out this form:

https://support.google.com/accounts/troubleshooter/6357590?hl=en

Once you fill out the form with the details google can provide you with the data for the account.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating for providing you a quick answer! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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Chris L.
Chris L.
Chris L., Support Specialist
Category: Email
Satisfied Customers: 5,826
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