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I opened a new email account and am forwarding my .net mail…

Customer Question
I opened a new...

I opened a new email account and am forwarding my bell.net mail to that account on my tablet. For some reason, iam also receiving my husband's emails too. Please tell me how to stop his emails

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook through Bell

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

I reviewed that I had entered the correct information in my bell email

Submitted: 6 months ago.Category: Email
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Answered in 3 hours by:
1/5/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,803
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Hello, this is Bing to help there. Please let me take a while to review the question and clarify the requirements. Thank you.
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Email technician: bbao, IT Consultant replied 6 months ago

There are a few possible reasons that you keep receiving your husband's email into your account.

1. Your Bell account is connected to your husband's account so his emails go to the Bell account to go to your new email address.

2. Your husband has an email forwarding setting to automatically forward his email to your account.

3. Your new email is connected to his account, like point 1.

4. Your husband's account is also configured on your tablet.

Please double check the options above. Thanks.

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