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I cannot login to my existing yahoo account. I don't have…

Customer Question
I cannot login to...

I cannot login to my existing yahoo account

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't have the security question and I try my phone but it doesn't work

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I guess it because it my new phone, does it matter

Submitted: 6 months ago.Category: Email
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Answered in 3 minutes by:
1/5/2018
Email technician: Sandy, Computer Specialist replied 6 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,893
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 6 months ago

A. Try to login into you webmail account by clicking the link given below:

http://mail.yahoo.com

B.

Step A: please go to https://edit.yahoo.com/forgotroot, and try to reset your Yahoo email account password.

Keep me posted.

I will be standing by.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
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