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My computer was hacked, compromised January 2nd. You can no…

Customer Question
My computer was hacked...

My computer was hacked, compromised January 2nd. You can no longer connect to me at my old email account. Also, Grammarly.com is non-operable and not catching spelling or simple grammatical errors.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail was my email provider and still is. My old email account was***@******.*** and is now, currently,***@******.***

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Web browser. computer blew on December 30th. bought a new computer. Apple's iMac, am currently on that. Can barely see your replies to my questions, the font is so small and light.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I would just like my grammarly restored, nothing more. taking small break. thank you.

Submitted: 6 months ago.Category: Email
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Answered in 5 hours by:
1/5/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,840
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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When your signed up with Grammarly, which emai address did you use for the app?l
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