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I can send but not receive email as of today. Internet is…

Customer Question
I can send but...

I can send but not receive email as of today

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Internet is fine but can't get on my lap top or my phone...ATT user

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not that I am aware...just started today

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That's it

Submitted: 6 months ago.Category: Email
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Answered in 10 minutes by:
1/5/2018
Email technician: Moses C,
 replied 6 months ago
Moses C
Category: Email
Satisfied Customers: 927
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.
can you explain me a bit more about this
What email service are you using?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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