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I lost my Iphone and got a new I phone ATT required me to…

Customer Question
I lost my Iphone...

I lost my Iphone and got a new I phone ATT required me to use a new EMail address My email add. on the old phone was***@******.*** new phone i got have***@******.*** I need the old phone to have the same email i have in the new phone my last 4 is 1204

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

ATT

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Goole chrome

Technician's Assistant: What troubleshooting have you tried?

I'm confused I purchased my phone from consumer cellular can you you check my account and see if you can help.,, problem I have the internet with att and cnn't seem to get help really I don't know what I need to do

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

A I guess not

Submitted: 7 months ago.Category: Email
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Customer reply replied 7 months ago
I need both phones to have the same e mail their both I phones the old phone carries [email protected] My new e mail is***@******.*** Help
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 3 hours by:
1/5/2018
Email technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,259
Experience: Email expert with over 5 years experience
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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Customer reply replied 7 months ago
No I give you up contacted other help sorry
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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