Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Asap! I forgot my gmail password, went thru all of the

Customer Question
I need help!! asap...

I need help!! asap! I forgot my gmail password, went thru all of the steps, codes etc.!! The response I received was that they will get to me in 3-5 business days. I use my gmail account for work and this will cause me SUBSTANTIONAL PROBLEMS!!! I will loose CLIENTS, INCOME, HARDSHIP FOR MY CUSTOMERS, AND OBVIOUSLY A SERIOUS HARDSHIP ON ME FOR YEARS TO COME

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes - both. One security question is my favorite teachers name. Its Mrs. Smith. I tried Mrs Smith, Mrs. Smith, Smith, smith and on and on

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

MY FINANCIAL HARDSHIP!!!!!

Submitted: 6 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 3 hours by:
1/5/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,821
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
What's the Gmail address please?
Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Keeps telling me to type my gmail email password. when I do,
Keeps telling me to type my gmail email password. when I do, it says its wrong. When I ask to reset, it doesn't reset. What might I be doing wrong? … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Im not using my email anymore which is and the old phone
im not using my email anymore which is***@******.*** and the old phone number ending in 03 I ‘m using now***@******.*** and my new phone number is(###) ###-####… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Trouble recovering gmail because i forgot password because
please help! trouble recovering gmail because i forgot password ***** my android had password ***** that i do not have anymore. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
I got a new phone and can not access my gmail account. I
I got a new phone and can not access my gmail account. I tried forgot password ***** entered code given but still not working. Account is active on my other devices … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Old emails are on and we need the password to open that
old emails are on***@******.*** and we need the password ***** open that account. I chose her phone number(###) ###-#### to get a “code” to obtain her password, but the text she received states: “Goog… read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,014 satisfied customers
My business is BURNING to the ground. I'm locked out of all
My business is BURNING to the ground. I'm locked out of all my accounts and lost a major motions picture client. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Trying to set up second gmail acct, partially completed, got
Trying to set up second gmail acct, partially completed, got interrupted, not sure where I am now, my email is***@******.***, trying to set second***@******.***. It got mixed up with interruptions? … read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
424 satisfied customers
I have a problem, I am a business owner. We sent out an
I have a problem, I am a business owner. We sent out an email with over 500 customers blind cc'd. One of those customers received an email from us with screen shots of my inbox messages....it does not… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Asap! I forgot my gmail password, went thru all of the
I need help!! asap! I forgot my gmail password, went thru all of the steps, codes etc.!! The response I received was that they will get to me in 3-5 business days. I use my gmail account for work and … read more
bbao
bbao
IT Consultant
1,821 satisfied customers
My boyfriend was diagnosed with dementia and also had a
My boyfriend was diagnosed with dementia and also had a stroke. He wants to recover his old email, but I am unable to help him. I am his girlfriend Corrie King and my email is***@******.***. Please em… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Need to obtain wage and income transcript for years 2012 -
need to obtain wage and income transcript for years 2012 - 2017 … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Need help accessing my gmail accounts, just now, I signed
just now, I signed out, forgot my password ***** was trying to change it, and now google is telling me it does not recognize my 2 gmail accounts and will not send me the link to change my password … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,330 satisfied customers
I have been locked out of my email for about a month. My
I have been locked out of my email for about a month. My email is***@******.*** My recovery email is [email protected] I have followed the direction to get into my account and it always comes up account… read more
Mr.Med
Mr.Med
1,188 satisfied customers
I use Thunderbird to access my gmail- as I have for years.
I use Thunderbird to access my gmail- as I have for years. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I got a new phone and I can't get my gmail I don't remember
I got a new phone and I can't get my gmail I don't remember the password ***** with my other phone I always automatically went into my Gmail without a password ***** I'm having trouble getting the ver… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I am trying to get into my gmail account, but I cannot
I am trying to get into my gmail account, but I cannot remember my password. I have gone thru the steps to have a code emailed to me on a different account but I never the the text … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I am reciving a message that { ACCOUNT ACTION REQUIRED
hi my name is ***** ***** am reciving a message that { ACCOUNT ACTION REQUIRED [email protected] MAIL .COM } I DO NOT REMBER THE PASSWORD. I HAVE TRYED CHANGING THE PASSWORD ***** EVER TIME THAT DOSE N… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,330 satisfied customers
I'm having a problem using Gmail on my iPhone (via Safari).
I'm having a problem using Gmail on my iPhone (via Safari). Specifically, whenever I attempt to send an email, voice memo, etc., I get an 'imap' error message that my password ***** username is ***** … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x