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I havve moved to laramie wyoing and no longer have tds. I am…

Customer Question
I havve moved to...

I havve moved to laramie wyoing and no longer have tds. I am with Charger.com and i have lost my password ***** microsoft.live

Technician's Assistant: When were you last able to use your Com?

About a month ago. The 31 of november

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No i havent how do i do that?

Technician's Assistant: The Cell Phone Technician will be able to walk you through that. Anything else you want the Phone Expert to know before I connect you?

I have changed my email address***@******.***

Submitted: 7 months ago.Category: Email
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
1/5/2018
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,988
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

>***@******.***

This is not a Microsoft account. Do you still remember the full email address of your Microsoft account? Which account is to be recovered or reset? Please clarify. Thanks.

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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