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I am having trouble opening attachments in my email. Outlook…

Customer Question
I am having trouble...

I am having trouble opening attachments in my email

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Submitted: 6 months ago.Category: Email
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Answered in 5 minutes by:
1/4/2018
Email technician: Kamil Anwar, Exchange & Email Consultant replied 6 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,975
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 6 months ago

What error are you getting?

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Customer reply replied 6 months ago
I cannot open some of my files that have been sent as attachments in emails from the emails. Also some of my files I cannot open from Outlook
Email technician: Kamil Anwar, Exchange & Email Consultant replied 6 months ago

Your payment for the remote service has failed.
Please contact customer service on***@******.*** or
call them on +1(###) ###-####to clarify the payment issue.

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Customer reply replied 6 months ago
I have updated my payment information
Email technician: Kamil Anwar, Exchange & Email Consultant replied 6 months ago

Try sending the remote request again

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Customer reply replied 6 months ago
I am now connecTed to Go to Assist. Do you have time to help me.
Customer reply replied 6 months ago
I do not know my support key for Go to Assist
Email technician: Kamil Anwar, Exchange & Email Consultant replied 6 months ago

Please click the link below and run/open the downloaded program

https://www.fastsupport.com/653553791

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Category: Email
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2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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