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Somehow my original e mail address is lost, and I can't sign…

Customer Question
Somehow my original e...

Somehow my original e mail address is lost, and I can't sign on! this is very annoying

Technician's Assistant: Are you logged into your email account on any other devices?

NO

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes, but it's not my password ***** is the problem...it's my email address for AOL

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, but I would like my original e mail address back

Submitted: 8 months ago.Category: Email
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Answered in 5 hours by:
1/5/2018
Email technician: bbao, IT Consultant replied 8 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 2,165
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

What's the email provider please? When you say you can't sign on, which way are you referring to: ***** ***** using a browser, or using an email program? Thanks for clarification.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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