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I'm trying to recover an email account but the number which…

Customer Question
Hi Good Day I'm...

Hi Good Day I'm trying to recover an email account but the number which they are sending the verification code to I do not have this phone number anymore so I am unable to receive the verification code

Technician's Assistant: Are you logged into your email account on any other devices?

Not that I recall

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have a security question yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Nothing else just that the phone number associated with the email..i do not have it anymore I have a new phone number

Submitted: 6 months ago.Category: Email
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Answered in 6 hours by:
1/5/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,854
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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Which email provider is it please?

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Category: Email
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