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I can't get into my gmail account to get my mail.

Customer Question
I can't get into...

I can't get into my gmail account to get my mail

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Customer:(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I just need to get my mail!

Submitted: 7 months ago.Category: Email
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Answered in 7 hours by:
1/5/2018
Email technician: bbao, IT Consultant replied 7 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,971
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

What's the Gmail address please? Let me help you verify it. Thanks.

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Email technician: bbao, IT Consultant replied 7 months ago
Thanks. Do you have a cell phone number or a recovery email address associated with your Gmail account?
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Customer reply replied 7 months ago
Stank you...but I fixed it myself. Please refund my visa as you didn't really help me.
Ruth Klassen
Email technician: bbao, IT Consultant replied 7 months ago
Okay. I opt out and please speak with JustAnswer customer services any billing request. Thanks for visiting JustAnswer.
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Email technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 22,196
Experience: Email expert with over 5 years experience
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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Customer reply replied 7 months ago
It took too long for you people to answer my email....took my money on the spot tho'!!! I figured it out and fixed it myself....therefore I want you to refund me the charges you put on my Visa card. I'm on a fixed income..
Ruth Klassen
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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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