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I need help with an Uber charge. Comcast. Phone and browser.

Customer Question
I need help with...

I need help with an Uber charge

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Comcast

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Phone and browser

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Samsung7

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

It isn't my web browser or smart phone

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

My credit card was stolen and used for uber I need to Know where the uber was being sent to

Submitted: 6 months ago.Category: Email
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Customer reply replied 6 months ago
I just paid $5.00 they took my credit card number for and answer and put my email address and created a password ***** never been in this site before
Customer reply replied 6 months ago
Will someone answer me
Answered in 2 hours by:
1/4/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,820
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

1. Immediately call credit card company to disable this card and cancel all payment from now.

2. Log in Uber app and change CC info. You might need to add a new CC card info before removing the old one. If you can't find a new card number, register and use a PayPal account instead of CC.

3. Submit a report to Uber from HERE.

Do it now and please rate 5 stars for my instant services. Thanks.

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bbao
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,820
1,820 Satisfied Customers
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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