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I have an e-mail that states I would get a text or telephone…

Customer Question
I have an e-mail...

I have an e-mail that states I would get a text or telephone call at 7:35 to reset my account. No call/ no text

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Through my Mac Air and my I phone

Technician's Assistant: What troubleshooting have you tried?

I had a representitive help me yesterday; I don't know what to do to reset my Apple account

Submitted: 6 months ago.Category: Email
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Answered in 2 hours by:
1/4/2018
Email technician: bbao, IT Consultant replied 6 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,813
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Do you mean Google said they will call you at a given time to reset your account? Shown on Google webpage or someone claiming they are Google told you over the phone? Please clarify. Thanks.

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